FR-ST-07 · QUALITY / CUSTOMER FEEDBACK

Customer Satisfaction Survey

Please rate our communication, technical competence, product and delivery performance. Your feedback is reviewed by the GÖVDESAN Quality team.

COMMUNICATION & SERVICE QUALITY
Speed and responsiveness of communication
Understanding of customer needs
Management of order & delivery process
TECHNICAL COMPETENCE
Product selection and technical guidance
Accuracy of technical documentation
Knowledge level of technical staff
Response time for technical support
PRODUCT & DELIVERY PERFORMANCE
Product quality
Visual and mechanical conformity
Packaging and shipment quality
Compliance with delivery time
OVERALL EVALUATION
Company reliability
Price-performance balance
After-sales support
Overall satisfaction
Doküman No: FR-ST-07 · Yayın Tarihi: 01.08.2025